Job Summary: To provide technical support for customers, Repair Department, Customer Service and Sales Department providing assistance in quoting parts, repair, and troubleshooting of Avery Weigh-Tronix equipment. The Customer Service Technician is required to assist all Strategic Business Units in training and support of weighing products and also offer support to the Product Management Team.
Knowledge, Skills, Abilities and Education Qualifications
Knowledge: Basic scale knowledge, basic understanding of math calculations, basic knowledge of USB, RS232, Ethernet and WIFI systems preferred.
Skills: Good verbal and written communication skills, ability to follow directions, quality orientated, strong interpersonal skills, good time management skills, strong problem solving skills
Abilities: Ability to accept and follow instructions for work priorities and work methods. Strong work ethic and self-motivation with minimal supervision. Ability to show flexibility with various work assignments, with ability to plan and manage projects. Must be able to work in a team environment as a positive contributor.
Education: Graduate of 2-year vocational or technical college or equivalent preferred. High School Diploma/GED Required.
Illinois Tool Works, Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. Company policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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